Description du poste
Company Description
Join the Accor Group, an ecosystem of over 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.
As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry.
With us, your personality is valued, your opportunities for growth know no boundaries.
Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Job Description
Creating lasting memories inspire you? Our Member Experiences & Corporate Hospitality team is looking for a dynamic Experiences product Assistant to help shape exclusive experiences for our ALL Accor loyalty members.
You will play a key role in bringing our experiences to life and boosting customer loyalty.
If you're ready to contribute to unforgettable experiences, join our team for a 6-months internship!
Your mission:
Collaborate on experience-related projects and implement experiences strategy for ALL loyalty programme members, with global and regional teams
Create and update support materials for experiences
Track and report key performance indicators (KPIs) for loyalty marketing initiatives
Analyse customer data and campaign metrics to identify trends and new opportunities
Qualifications
What we're looking for:
Bachelor's or Master's degree (BAC +4/+5) in Marketing, Business, Hospitality, or a related field; relevant internships or work-study experience in marketing is a plus
Fluency in French and English (written and spoken)
Excellent proficiency in Microsoft Office Suite, particularly PowerPoint and Excel
Strong soft skills including autonomy, rigor, proactivity, adaptability, and teamwork
Positive mindset & result-driven profile with good communication and interpersonal skills
Basic data analysis and synthesis skills for report compilation
Additional Information
Why work for Accor?
Here you are an Heartist® because hospitality is, first and foremost, a work of heart.
As an Heartist® you are part of a caring environment and a team where you can Be All You Are.
You are in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.
You enjoy exclusive benefits, specific to Accor but not only, as well as recognitions for your daily commitment.
Everything you do with us, regardless of your profession, have a deep purpose: creating a lasting, memorable and impactful experience for our guests, for your colleagues and for the planet.
Discover the life that awaits you at Accor, visit Accor Careers
Secteur :
Hôtellerie / Restauration
Type de contrat :
Contrat d'apprentissage
Compétences requises :
Non renseigné
En savoir + sur l'employeur
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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