Offre d'emploi Operations Manager Apprentice (Seller Quality)

Location Bordeaux Employment Type Full time Location Type On-site Department INTERNSHIPS Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new.

We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right.

Turns out refurbished tech is way better for the planet than new.

In fact, With every device purchased on Back Market, our positive impact on the planet grows.

From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break.

Our mission is simple: to do more with what we already have. Are you ready to join us? At Back Market we are working daily to raise the quality standards of the refurbished industry and thus raise the customer trust in the circular economy. The Seller Quality team works transversally with supply, LAB, operations, logistics and business intelligence to guarantee these standards.

We make sure to have the right data insights on the cases when something goes wrong, do benchmarks for the best in class refurbishing practices and communicate on it internally and externally. As an Operations Manager Apprentice, you will be working in the quality team to contribute to enforcing the quality standards we hold our sellers accountable to.

You will help the team in monitoring, and improving our quality metrics and processes, as well as supporting our sellers to deliver best-in-class customer experience through impactful and transversal projects. YOUR MISSION (IF YOU ACCEPT IT): Run the quality processes that will help monitor and enforce our quality standards, Contribute to designing tools and processes to support our sellers in improving their quality, Contribute to the identification and launch of concrete actions for account managers to improve the quality of their sellers, Build resources to support the deployment of these actions to account managers and foster adoption. YOU’RE AT THE RIGHT PLACE IF: Looking for a 12-month apprenticeship (Master’s Degree) You are data-driven and can run analysis and build business insights from data with excel/Gsheet. English is a no-brainer (fully professional capability).

If you’re extra cool and speak more languages, bonus points for you! You have some understanding about Embedded systems, Consumer Electronics and Circular Economy You have strong Project Management skills, can work with multiple stakeholders and in a fast-paced environment. You are organized and structured, you pay attention to details, and have a lot of drive with a can-do / will-do attitude. ABOUT THE APPRENTICE OR INTERNSHIP : Starting date is in September/October 2026 Duration : 12 months part time (shared with school classes) Location : Bordeaux, France MANDATORY: You must be enrolled in a French student program providing an apprenticeship contract (“contrat d’alternance”) and be authorized to study/work in France. RECRUITMENT PROCESS: Technical interview with a live case study (instructions sent prior to the interview) with the two Senior Sales Operations Managers Video-call Interview with the Talent Acquisition Specialist Cultural fit interview (Soft skills) with another person in the team WHY SHOULD YOU JOIN US ? ✌️ At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: A mission driven work environment where your day to day makes an impact on the planet.

Seriously. Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we’re trying to change.

We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.