Description du poste
Careers at Thinking IT Corp.
& Affiliated Companies
We’re building the time layer for the workplace of the future.
Thinking IT Corp., along with our affiliated companies Maverick and Sigma, is a remote-first group providing IT and Marketing services to clients in the iGaming industry, with a strong focus on the U.S.
market.
Our Operations and User Success team ensures clients get the most value from our products, keeping communication smooth and processes efficient.
If you’re curious about operations, user success, and CRM systems, this internship is your chance to gain hands-on experience while contributing to meaningful projects.
Typical tasks you might experience:
Assisting with CRM updates and database management
Tracking user feedback and support tickets
Supporting internal operational workflows and documentation
Learning how analytics inform customer success strategies
Requirements
Currently studying or recently graduated in Business, Management, Communications, or a related field (all majors welcome if interested)
Interest in customer success, operations, or CRM systems
Strong organizational skills and attention to detail
Comfortable communicating clearly in English (written and spoken)
Willingness to learn CRM tools (experience with HubSpot, Salesforce, or similar is a plus, not a must)
Proactive, problem-solving mindset
Benefits
Fully remote work
Paid time off benefits
Flexible hours (depending on role requirements)
A collaborative, youthful culture
Slack / Discord & Google Workspace (instead of Microsoft Teams and Outlook)
The right tools to get your job done effectively
Automation and process-driven workflows to make work smoother
Tailored onboarding and coaching
Fast career scaling
Hands-on experience with CRM systems and customer success workflows
Training in managing user support tickets, feedback, and process optimization
Exposure to international clients in the iGaming industry
Mentorship from the Operations and User Success team
Avantages:
• Horaires flexibles
